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The Future of Telehealth Services

December 12, 2022
CHANCELLOR DONALD, MD

Chancellor Donald, MD, is ASH Committee on Practice Chair and Assistant Professor of Medicine, Hematology & Medical Oncology, Tulane University School of Medicine, New Orleans, LA.

The delivery of care has been drastically altered in the wake of the COVID-19 pandemic. The use of telehealth services markedly increased during the pandemic and became a welcome and much needed tool employed by health care providers and systems to maintain high-quality care.

The United States continues to operate under the COVID-19 public health emergency (PHE), which allows telehealth flexibilities originally granted under the PHE in spring of 2020 to remain in place. This includes, but is not limited to, allowing individuals to use telehealth from their homes and coverage of payment for audio-only telehealth (CPT) codes (99441-99443). At the end of the PHE, certain telehealth flexibilities will continue for an additional 151 days through the Consolidated Appropriations Act of 2022, which Congress passed and signed into law in March.

As of now, the PHE is slated to end on January 11, 2023. The Biden administration has committed to giving the public a 60-day notice prior to ending the PHE. Congressional action has made certain telehealth services related to the purpose of diagnosis, evaluation, or treatment of mental health disorders permanent beyond the end of the PHE.

There are several pieces of legislation currently active in Congress that would make permanent many, if not all, of the telehealth allowances under the PHE. The Centers for Medicare and Medicaid Services has indicated that it does not have the authority to make these allowances permanent. It must be done through Congressional action. ASH continues to monitor this activity and will provide updates.

The ASH Committee on Practice welcomes comments and perspectives from ASH members as we continue to ensure recommendations of policy changes impacting the effective delivery of care for individuals with hematologic disorders.


Chancellor Donald, MD, is ASH Committee on Practice Chair and Assistant Professor of Medicine, Hematology & Medical Oncology, Tulane University School of Medicine, New Orleans, LA.

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